Help & Support

Login/Password/Username

Can I change my username?

No, once your username is created it permanently linked to that account. In the spirit of fair play. We can't have members changing their usernames as this could affect picks records and member reputation. The only option to a new username is to create a new account with a new username, but your picks history and chatter posts will be lost.

I've lost my login details, what do I do?

You can recover your username or password on the initial login screen. Simply click "I forgot my password" and follow the instructions and your username/password will be sent to the email address used to create the account. Should you not know either username or email associated with your account, you can send a message to support for additional help recovering your account.

How do I invite friends?

First you must invite friends by email or text to join SportsJaw.com. Once they have created an account, you can use the "Search" bar at the top of the page to search for friends by username, full name, or email address. Find your friends and simply click on that user and click "+Follow".

How do I reset my password?

First login, click on "My Account" in the top right, select "My Profile". Here you can enter a new password and click "save" to add your new password. Should you not know either username or email associated with your account, you can send a message to support for additional help recovering your account.

How do I block a specific user?

How do I add a profile picture? When you connect using Twitter or Facebook, your image photo will automatically be displayed. If you want to edit/add a profile picture you must first be logged in, click My Account in top right, select "change avatar". Here you can edit/add a new profile picture and change the background image.

Frequently Asked Questions

How do I add a profile picture?

When you connect using Twitter or Facebook, your image photo will automatically be displayed. If you want to edit/add a profile picture you must first be logged in, click My Account in top right, select "change avatar". Here you can edit/add a new profile picture and change the background image.

How do I close my account?

To close out and permanently delete account, you can send a request to customer support. Note that we can delete your profile but some user content will be cached by the search engines and other third party websites.

How do I invite friends?

First you must invite friends by email or text to join SportsJaw.com. Once they have created an account, you can use the "Search" bar at the top of the page to search for friends by username, full name, or email address. Find your friends and simply click on that user and click "+Follow".

Can I create private groups?

Private groups will be added.

How do I block a specific user?

If you want to block a user from showing up in your newsfeed, simply go to any post by this user, click the drop down carrot in the top right of the post, then select "Block all posts from this account". If the content should be flagged as inappropriate content, you can select "flag this post".

How do community picks work?

The community picks are picks made by the SportsJaw community. This allows gamblers to quickly see which way the public is betting. The majority of the SportsJaw community are knowledgeable sports gamblers and generally know what they are talking about. By crowdsourcing these community picks we get a collective edge and additional feedback to make our gambling picks. If you have a strong opinion about a game, then we encourage you to share that pick with the community. All picks are monitored and handicapper rankings provided to additionally highlight the top sports bettors.

What are alerts & how do I subscribe?

When you join SportsJaw you are automatically subscribed to the SJ Alerts. Betting Alerts are issued by the staff at SportsJaw when information is detected that gives a strong edge for any betting match-ups. SportsJaw alerts are released by the SportsJaw neural sports betting network which include real-time injury updates, key weather reports, or chatter from the SportsJaw community on a strong recommended pick. SportsJaw alerts allow our members to stay ahead of the betting line and cash in on games with key information that will affect the outcome. Alerts can be customized for specific teams, sports or turned off in your Privacy Settings.

How to I control my privacy settings?

Login, click "My Profile" in the top right, select "Privacy Settings". Here you can manage who can see your posts, who is following and who can see your friends. For more information about our privacy policy.

Community Guidelines

What Is the SportsJaw Community?

As sports fans, we are all naturally part of a huge community and with SportsJaw.com we have connected that community online. From gambling experts to general sports fans, SportsJaw enables members to connect and share the game experience and excitement of a thrilling bet on the winning team.

At SportsJaw, we are happy to offer a platform to connect gamblers and sports fans together. We encourage users to share their insights, make predictions and share friendly banter during the games. After all, the guys that started SportsJaw are no different than you—we take sports very seriously. With that said, we ask that you respect your peers and abide to our guidelines.

Why Do We Need Guidelines?

As passionate fans, it is important to be able to express yourself. Creating such discussion is what produces a unique community. However, there are some forms of communication that just won't fit no matter what the situation is. For that reason, we have guidelines in place to make sure comments don't take a turn for the worst. We know it's easy to turn into a “keyboard warrior” and let the anonymity the Internet provides to take over. However, we ask that you police yourself. And for those of you who can't, our moderation team will take the appropriate action with any users who don't abide by our rules. Remember, the Internet is a public place. Our readers come from all walks of life. We're all here to read about and discuss sports in a healthy manner—not be insulted or personally attacked.

What Will Get My Account Suspended?

Well, for starters...

• Obscenities
• Personal attacks directed at other users
• Slurs that degrade any religion, race, ethnicity, sexuality or gender
• Having an inappropriate username and/or profile picture.
• Disrupt the discussion in the comment section by posting repetitive and/or non-sensible comments
• Post links to websites that have nothing to do with the topic being discussed
• Make multiple profiles under the same or a similar username
• Try to use the comment section to promote your personal website (although we're sure it's lovely)

In layman's terms...

• Don't be a jerk.
• Don't be a troll.
• Don't be a spammer.

What Happens If My Account Gets Suspended?

Just like in baseball, we believe in second and third strikes. Should you do something to violate our guidelines, a hold will be placed on your account, preventing you from posting and/or liking any more comments. Simultaneously, you will be sent an email with the problematic comment, a reason for the violation and how to get your commenting privileges back. After reviewing these guidelines and gaining an understanding of what we expect from users, we will lift the hold on your account after you email our team back. Strike two involves the same process, only this time, your warning is final. Should you violate the guidelines for a third time, we'll take it as a sign that you don't want to be part of our community, and your account will remain permanently suspended.

What Should I Do If I Notice Someone Else Being Offensive?

In addition to policing yourself, we appreciate it when our users help make the SportsJaw community a better place by flagging any comments that they deem as offensive. It is important to note that comments being flagged should fall in line with our rules above, and not simply posts you just happen to disagree with.

As much as we know you hate seeing some posts you don't share the same opinion with, we are not going to remove it just because you flagged it.